Telecommunications
Telecom networks are complex systems where a failure in one node cascades across services. Without a relationship map, operations teams navigate blind. Our knowledge graphs map the complete network topology, correlating incidents, equipment, and affected services.
— Uptime Institute, 2023
The problems
70% of network outages take over 12 hours to resolve. Knowledge graphs map dependencies teams can't see.
Slow incident resolution
Most outages take over 12 hours because the team can't see dependencies.
Unpredictable churn
Customers leaving without detectable prior signals.
Reactive network planning
Capacity expansion based on complaints, not prediction.
Our solutions
Telecommunications
Network topology graph
Complete map of nodes, links, services, and dependencies.
Accelerated incident resolution
Accelerated incident resolution with automatic impact analysis based on dependency graphs.
Churn prediction
AI that detects churn signals by crossing usage, quality, and support data.