Maintenance, evolution, and continuous improvement
Implementation does not end when something ships to production. Your system needs someone to monitor it, fix it, and improve it every month. Standard plan: $119.000 monthly; ticketed support, monitoring, and fixes. Evolution plan: $249.000 monthly; adds functional improvements prioritized by your real use. This rung sustains the relationship: your integrations, automation, and copilot grow from here.
Net prices (VAT excluded). VAT is a tax credit for registered businesses.
— VSOL — condiciones de servicio
Pain
Solutions launched and abandoned, bugs piling up, costs rising, and nobody accountable for the system.
Response
Monitored system, prioritized improvements, controlled costs, and clear support for your team.
How it adapts to the case
Maintenance, evolution, and continuous improvement
Support baseline
We define owners, a practical SLA, documentation, access, and reporting channels.
Monitoring
We track errors, use, costs, security, and friction points for your users.
Prioritization
We order bugs, improvements, and changes by impact, risk, and urgency for your business.
Evolution
We implement improvements without breaking what already supports your operation.
Outcomes
Keep it running
Frequently asked questions
What is the difference between the Standard and Evolution plans?
Standard ($119.000/mo) covers ticketed support, monitoring, and fixes. Evolution ($249.000/mo) adds functional improvements every month, prioritized with you based on your real use. Prices are CLP net, VAT excluded.
Can you maintain something you did not build?
Yes. We first audit the system and then take it over with documentation, access, and clear owners.
Am I locked into a long contract?
No fine print: maintenance is monthly and what is yours stays with you. You stay because it works, not because we lock you in.
What if I need something bigger than a monthly improvement?
We quote it as a separate project —an integration, an automation, a copilot— and your plan keeps covering daily operations.
The next rung of the ladder
“Who answers today when your system fails on a Friday afternoon?”
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