Restaurants
WhatsApp orders are chaos and delivery apps eat the margin with 29–36% commissions. We deploy an agent that takes orders and reservations with direct payment, through your own channel, with no delivery commission. It keeps the menu always up to date, answers questions, and sends WhatsApp confirmations. It integrates with your register and your payment, and reports each order's status. It adds customer reactivation and promotions. The result: direct orders and margin recovered from commissions.
— Tarifas publicadas de apps de delivery en Chile
The problems
Delivery apps take a 29–36% commission on every order. An agent takes orders and reservations with direct payment, through your own channel.
Delivery commission eats the margin
On every app order, 29–36% goes to commission; I work for the platform, not for myself.
Chaotic WhatsApp orders
At peak hours messages get lost, orders get written down wrong, and customers wait with no reply.
Outdated menu and availability
Customers order things that are gone; every menu change has to be communicated by hand.
Unconfirmed reservations
They book and don't show; the table sits empty on a Friday night.
Our solutions
Restaurants
Orders with direct payment, no commission
The agent takes the order and charges through your own channel; the delivery margin stays with you.
Reservations confirmed on WhatsApp
It takes the reservation, confirms it, and sends reminders; it hands off to a person when needed.
Menu always up to date
Menu and availability updated in the chat; integrated with your register and payment, with status updates.
Customers who come back
Customer reactivation and promotions on your own customer base — not on the app's.
Related services
Chat Agent: serve and sell 24/7
Sell while you sleep
Voice Agent: reception and sales that never sleep
No call goes unanswered
Internal process automation
Running on its own
Frequently asked questions
What do you diagnose first in Restaurants?
We start with the operational pain, usually around Delivery commission eats the margin: On every app order, 29–36% goes to commission; I work for the platform, not for myself. From there we decide whether the issue is process, data, systems, leadership, or a mix of them before proposing any implementation.
Do we need AI or a new platform to solve it?
Not by default. In Restaurants, the right answer can be a process change, integration, automation, dashboard, custom software, or no build at all. We only use AI or advanced data architecture when the diagnostic shows it will change the business result.
What could an initial project look like?
A first scope often targets Orders with direct payment, no commission: The agent takes the order and charges through your own channel; the delivery margin stays with you. We keep the scope tied to one measurable outcome, clear ownership, and the capacity your team actually has to operate the change.
How does fractional CAIO/CTO support work here?
We act as fractional technical leadership for Restaurants: prioritizing risks, turning Chaotic WhatsApp orders into concrete operating decisions, selecting or coordinating vendors when needed, and supervising implementation until the change is working in the business.