Transport & Logistics
A good share of your office calls is the same question: "where's my cargo?". We deploy an agent that reports each shipment's status, quotes, and schedules pickups by voice or chat, 24/7. Your customers receive automatic notifications at every milestone: dispatched, in transit, delivered. Internally, we automate data handoffs, documents, and DTE e-invoicing, integrated with your management system. The agent identifies itself as AI and hands off to your team for special cases. The result: less administrative load and customers who stay informed on their own.
— VSOL — condiciones de servicio
The problems
"Where's my cargo?" Your team answers the same question dozens of times a day — one by one.
Status inquiries overwhelm my team
Every customer calls or writes to find out where their shipment is. Operations stop to answer the same thing.
Quotes take too long and go cold
The customer asks for a price today and the answer goes out tomorrow. Meanwhile, they're quoting with someone else.
Coordinating pickups eats administrative hours
Scheduling, confirming, and rescheduling pickups and deliveries is done by hand, over the phone.
Documents and invoices typed by hand
Waybills, DTE invoices, and customer data get moved by hand between systems. Errors and hours nobody bills for.
Our solutions
Transport & Logistics
An agent that reports, quotes, and schedules 24/7
Shipment status, quotes, and pickups by voice or chat. It identifies itself as AI and hands off to your team for special cases.
Automatic milestone notifications
Dispatched, in transit, delivered: your customer stays informed without calling.
Internal document automation
Data handoffs, waybills, and DTE e-invoicing without double data entry.
Integrated with your management system
The agent reads and writes in the tools you already use. No parallel platforms.
Related services
Chat Agent: serve and sell 24/7
Sell while you sleep
Voice Agent: reception and sales that never sleep
No call goes unanswered
Internal process automation
Running on its own
Data, integrations, and databases
Foundation when needed
Frequently asked questions
What do you diagnose first in Transport & Logistics?
We start with the operational pain, usually around Status inquiries overwhelm my team: Every customer calls or writes to find out where their shipment is. Operations stop to answer the same thing. From there we decide whether the issue is process, data, systems, leadership, or a mix of them before proposing any implementation.
Do we need AI or a new platform to solve it?
Not by default. In Transport & Logistics, the right answer can be a process change, integration, automation, dashboard, custom software, or no build at all. We only use AI or advanced data architecture when the diagnostic shows it will change the business result.
What could an initial project look like?
A first scope often targets An agent that reports, quotes, and schedules 24/7: Shipment status, quotes, and pickups by voice or chat. It identifies itself as AI and hands off to your team for special cases. We keep the scope tied to one measurable outcome, clear ownership, and the capacity your team actually has to operate the change.
How does fractional CAIO/CTO support work here?
We act as fractional technical leadership for Transport & Logistics: prioritizing risks, turning Quotes take too long and go cold into concrete operating decisions, selecting or coordinating vendors when needed, and supervising implementation until the change is working in the business.